Frequently Asked Questions
ACES does not offer tutoring on course content or academic skills. The Center for Academic Resources and Engagement Services (CARES) coordinates free drop-in tutoring for all students. For more information visit CARES. Some specialized tutoring is also available in academic departments.
No. Our office encourages students to use whatever available resources are necessary to succeed in college. However, you are encouraged to meet with ACES at the beginning of your college career. It will allow you to learn what ACES offers. Registering with the office and providing documentation will make it much quicker and easier to access services if you later decide to utilize accommodations.
If a partial course load is necessary due to specific disability related limitations ACES can assist you. When appropriate, support letters can be provided from ACES for university housing, scholarships, etc., stating that it is reasonable to consider full-time equivalency for eligibility requirements.
For many types of requests you can contact Housing & Residence Life directly. A statement outlining specific need from your doctor may be required. In many cases you will want to register with ACES and provide detailed documentation so we can assist with supporting your request and making recommendations to Housing, as needed. ACES is also available to assist in this process if you are uncomfortable directly disclosing information regarding why you are requesting accommodations.
ACES is available to work with students who are dealing with unique circumstances around financial aid eligibility. Sometimes Financial Aid will ask you to provide a letter to verify that you are registered with ACES, or to help support a specific financial aid petition request on the basis of disability or a medical condition.
Contact Campus Safety at 541.885.1117. Explain that you cannot get to your class due to a malfunction in the elevator and you need immediate assistance. Contact ACES if you want us to intervene with your instructor or need other assistance.
An individual with a disability who uses a service animal is not required to register the animal with university authorities prior to bringing the animal on campus. However, students are strongly encouraged to register with ACES so that the presence of the animal on campus is documented as part of approved accommodation. Refer to the Service Animal Policies and Procedures for complete guidelines.