Telecom Counselors

Telephone Counselors are vital to the smooth functioning of the Telecommunications System.
Counselors are responsible for the following:
  • Designing and ordering new telephone services
  • Ordering changes in existing services
  • Training departmental staff and faculty
  • Analyzing user problems and calling in requests for repair services

Check out our Troubleshooting page for all those hard to solve problems.

If you are conducting an Office Move you should read our page.

If you need to request the services provided by the Telecom department please submit a request with the Help Desk. They can be reached at 885-1470, view the Help Desk page before submitting a call to them.

Digital Configuration Sheets

These forms are helpful in designing the configurations for the digital voice terminals.

After completing the form, print it out and send it to the Telecommunications office for programming into the system.

  • 8410 - Excel
  • 7434 - Excel
  • 8434 - Excel

For more help check out our FAQ for Coordinators.

If you have some trouble communicating with us maybe it's because we speak a different lingo. So check out our list of Telecom terms to learn some helpful lingo when talking about telecommunications problems.